Happiness in Integrity

Our trusty minivan only has 35000 miles on it, so we were shocked when a reputable dealership told us the clunk we thought was a minor issue was actually a bad transmission, citing plenty of evidence they had "found", and that they would be happy to replace it for about $5000.  Hoping we could find a cheaper price on a rebuilt transmission, and realizing the pieces just didn't quite seem to add up, my husband called a small transmission shop in the area to get a second opinion.  We drove our van over to the second shop (with instructions from the dealership to drive it "very gently") and immediately felt at ease with the man we talked to there.  He promised to look it over and call us the next morning.  How grateful we were to get the call the next day saying that our problem was a simple loose bolt, the conclusion my husband had come to before we'd taken it in the first place,  As a bonus to that great news, the small shop didn't charge us anything to locate and fix the problem.  We took in donuts as a small token of thanks, but that did not even begin to cover our gratitude for a mechanic who chooses to live with integrity.

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